Common Questions
We recognize that the first step is often the hardest. If you do have questions about how to start care, what type of services we offer, and how insurance or billing works your in the right space.
Where are you located?
Our main office is located at:
6700 SW 105th Ave, Suite 215
Beaverton, OR 97008
However many of our providers offer telehealth/virtual appointments.
Do you accept Insurance?
Yes!
Our providers are individually contracted with various insurance groups.
As a clinic we often work with: Aetna, Cigna, First Choice Health Network (FCHN), Kaiser, Moda, Pacific Source, Providence, Regence Blue Cross Blue Shield, Trillium, United Health Care (UHC), Optum, UMR, TriWest/TriCARE, Multiplan Care Oregon, Oregon Health Authority, Open Card/Fee For Service plans and many more!
Need to find out which provider is in-network with your insurance? Email us here and we’d be happy to help.
What happens when my insurance plan changes?
Whether you change jobs, change plans at open enrollment, or found yourself with a new insurance plan we have you covered.
Simply email a copy of your insurance card to intake@positiveinnerself.com and we can verify your new benefits, inform your providers and take care of the billing on your behalf.
Who do I talk to about a bill?
Have a question about your bill?
Simply email, call or text us at: office@positiveinnerself.com
(503) 461-3910.
We can review your bill, check with the insurance provider, and help explain benefits, copays, or automatic billing questions with you.
I called and no one answered
Our staff has experienced a high volume of calls and inquiries.
Don’t worry, we will return your call as soon as possible (typically within 24 hours).
We are also hiring and expanding our support team to help assist our patients and providers.
I received an email from someone I haven't heard of
We have many staff members that work behind the scenes to support our providers and our valued patients.
All of our support staff and providers have an email address ending in @positiveinnerself.com
If you believe you’ve received an email from someone trying to represent us, or one of our providers in error, please reach out to us immediately at office@positiveinnerself.com so that we can review and if necessary report the activity.
Are you open on Holidays?
Some of our providers offer weekend and holiday appointments.
Our office staff and main office is closed on the following holidays:
Jan. 19, 2026 Martin Luther King Jr. Day
May 25, 2026 Memorial Day
June 19, 2026 Juneteenth
July 4, 2026 Independence Day (US)
November 27-28 Thanksgiving (US)
December 24-25 Christmas
Dec. 31-Jan.1 New Years
What type of services do you offer?
- Mental Health
- Individual Therapy
- Couples Therapy
- Family Counseling
- Group Counseling
- Physical Health
- Primary Care/Naturopathic Medicine
- Annual Screenings
- Medication Management
- Nutrition Counseling
- Preventative Care
- Reproductive Care
- Weight loss support
- LGBTQ2a+ and Trauma informed providers
- BioCharger
- Massage Therapy
- BowenWork
- Cupping
- Deep Tissue
- Hot Stone Massage
- Injury prevention/recovery
- Relaxing massage
- Sports recovery
- Swedish Massage
What if I don't know what to start with?
That’s okay. Many people come to us not knowing where to start.
Our patient and qualified staff members often start with a conversation. We talk about billing, insurance, and most importantly what brought you to us.
From there we look at our available providers, your specific insurance plan, and the areas you’d like to address. We can verify your insurance benefits and match you with available providers that are aligned with the areas of concern you’d like to work on.
Do you do Labs in-clinic?
Yes! We can do some laboratory testing in our clinic.
For extensive testing or for testing with equipment we may not have we do refer patients out. Talk to you provider for more information.
Do you offer group therapy?
Yes!
We have Providers who often offer group therapy or classes.
Some insurances do cover group therapy, however you should always check your benefits before starting the program.
Click here for more information about Groups and Workshops.
I've had my 15 min. consult, and I don't feel like it's the right fit. Now what?
We offer free 15 min. consultations with all of our providers.
Not a good fit? No problem. We understand that finding the right healthcare professional takes time, and sometimes the first one isn’t the best. Our staff can work with you to find other options, or refer you to another provider outside of our clinic.
Please feel free to reach out to intake@positiveinnerself.com at any time in your journey if you feel like you’d like to work with another provider.
Ready to take the next steps?
Contact
(503) 461-3910
intake@positiveinnerself.com
office@positiveinnerself.com
6700 SW 105th Ave Suite 215,
Beaverton, OR 97008
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